Friends and Family Test

Would you recommend us to your friends and family? and are you happy with the services? Click on the Friends and Family Test on the right hand side.

PPG You said, We did

We now have a you said, we did progress report based on the results from our PPG. Click the Group Results tab from here

Online Appointments

Now you can book some appointments online!
See the latest news section for more details.

Online Prescriptions

Now you can request your repeat prescriptions online!
See the latest news section for more details.

SMS Appointment Reminders

With your consent, we can text you (free) a confirmation of your appointment and a reminder message a day before.
See the latest news section for more details.

Self Check-In Board

The new self check-in screen has arrived and is up and running. So avoid the queue and try it out when arriving for an appointment. It is simple to use but please ask at reception if you need any help

Patient Participation Group

 Thanks to all those who signed up to our Patient Group. We are currently running this year's major patient questionnaire and will share the results in mid-october. Please look out for further information in the "Latest News" section. We always welcome new members so please go to the Patient Group page if you would like to join.

Online Services - SystmOnline

Please note: to be eligible for these services with SystmOnline, please come into the surgery and request your username and password. Photo ID will be required.

Click here to access SystmOnline

Online Prescriptions Service

This service allows you to:

  • View all your repeat medication. You can click on File and then Print and it will print your medication list. This can act as your prescription counterfoil. 
  • Order online your repeat medication on your record

Online Appointment Booking Service

This service allows you to:

  • Book available online appointments for the next 7 days
  • View your booked appointments online and previously booked appointments.
  • Amend,cancel and print any online appointments you have booked.

Online access to your medical record

This service allows you to:

  • View a summary of your medical record i.e medication, allergies, adverse reactions and any additional information.  

SMS Messaging Appointment Reminder Service

If you would like consent to having SMS messages being sent to your mobile phone for appointment reminders and confirmations, then please download the information leaflet with consent form, fill it in and bring it back into the surgery. We will update your records and you will be reminded of any appointments 1 day before they are due, detailing the exact time and date and GP to be seen.

OPT OUT: If you do not want to be a part of this service anymore then please download this dissent form and hand it back into the surgery or come into the surgery and fill in the short form and we will quickly update your record.

NEW - SystmOnline User guides

We have created some quick user guides on how to book appointments, cancel appointments, and request medication using SystmOnline.

We have created 2 guides, please choose the guide based on how you are accessing SystmOnline:

  • Web based (on a PC, laptop) - click here for the guide
  • On an Android phone - click here for the guide

For a  video showing how to request repeat medications using a web based login please view this video below

For a video showing how to request repeat medications using an Android device please view this video below

For a  video showing how to request repeat medications using an Apple device please view this video below

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